Frequently asked questions

We can answer any questions you may have about our Private Chauffeur business in Annecy, Chamonix Pays du Mont-Blanc and throughout the Auvergne-Rhône-Alpes region.

Geneva | Annecy | Chamonix | Sallanches | Combloux | Megève | Saint-Gervais-les-Bains

We are a company offering VTC (Transport Car with Driver) chauffeur services, specializing in PASSENGER TRANSPORT BY TAXI in Annecy and Chamonix Pays du Mont-Blanc, in the Alps and throughout the Auvergne-Rhône-Alpes region. We offer high-quality transport solutions to meet all your travel needs to any destination.

We have a FLEET of vehicles adapted to all types of requests. Our fleet includes vehicles of different categories. A CLASSIC range, a BERLINE range, and a VAN range for up to 8 passengers. Almost all our vehicles are hybrid or 100% electric.

Booking a vehicle with First Class Partner is quick and easy. You can book online via our website by clicking here and filling in the booking form, or by calling us directly on +33 (0)6 30 73 24 79. You can also contact us by e-mail at contact@alpstransfers-cab.com

We recommend that you book in advance to guarantee the availability of our service.

We serve train stations, airports and ski resorts in the Alps – Geneva | Annecy | Chamonix | Sallanches | Combloux | Megève | Saint-Gervais-les-Bains

We accept cash as well as all major credit and debit cards, such as Visa, Mastercard and American Express. You can also pay online at the time of booking for added convenience.

Your banking information is only used in the context of your purchase on https://alpstransfers-cab.com, thanks to a secure payment gateway that complies with the European directive DSP2 and strong customer authentication. No banking information concerning you will be kept.

Yes, all our drivers are experienced and qualified professionals. They are carefully selected for their excellent customer service, local knowledge and safe driving. Our priority is to provide you with a safe and pleasant transportation experience.

Our rates are transparent. Fares may vary depending on several factors, such as distance, journey time, rush hour, day of the week, number of passengers and luggage. Use our calculator to find out your fare before you book.

Yes, our private drivers are available 24/7, subject to prior reservation (on weekdays at least 24 hours before the desired service, for weekend services, we recommend that you book no later than Friday before 6 p.m. Whether you need an early morning ride, in the evening, or even during holidays, you can count on the availability of our drivers to meet your transportation needs.

Yes, we offer transportation services for special events such as weddings, birthday parties, corporate parties and more. Our team can help you plan and organize transportation to make your event even more memorable.

If you need to cancel your reservation, please contact us as soon as possible. We have a flexible cancellation policy that allows you to cancel your booking free of charge up to a certain time before the scheduled pick-up time. Please see our terms and conditions for more details.

You can contact us using the Contact form on our website or by calling us directly on the number indicated. Our customer service team is available Monday to Friday from 09:00 to 18:00 to answer all your questions, help you with your bookings and provide you with all the assistance you need.

Your driver will meet you in the arrivals hall, at the pick-up time specified in your reservation, with a sign bearing your name or your company’s name, if applicable.
Your driver’s contact details will be automatically sent by SMS, 30 minutes before the pick-up time.

In the event of a delay, please call us on +33 (0)6 30 73 24 79 and inform your driver in advance. In the event of a flight delay, we will be informed via our tracking tools.
Additional charges may apply in the event of driver delays. Please refer to our terms and conditions for further details.

What our customers say

Because what our customers think is important to us,
don't hesitate to leave us yours.

Jean Marc Moulin
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Very happy with the services of AlpsTransfers-Cab.com which enabled me to spend an excellent vacation with my family.
Julie Garcia
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I needed the services of a driver to take us to the foot of the slopes at Alpes d'Huez and I'm very satisfied.
Christophe Jacquemin
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I regularly use the services of First Class Partner and they are always very professional.